*** Be aware
of the sequence of Questions and Answers, It may change.
Question 1: Universal Containers uses web-to-lead.
How can an Administrator help sales representatives focus on legitimate prospects rather than unqualified leads?
How can an Administrator help sales representatives focus on legitimate prospects rather than unqualified leads?
A. Use rich text area (RTA)
fields on Web-to-lead forms.
B. Use a Lead Source field on Web-to-Lead forms.
C. Use the web-to-lead encryption feature.
D. Use the reCAPTCHA widget to filter out spam.
Answer: D should be correct
Question 2: What feature describes the capabilities of
email-to-case record assignment to queues?
A. Assigning cases to queues uses the default case owner.
B. Assigning cases to queues is supported only for Outlook
routing addresses.
C. Assigning cases to queues overrides the default case owner.
D. Assigning cases to queues is supported in Lightning only.
Answer: C should be correct
Question 3: Which two features best describe the enhanced
Contact search functionality?
A. Enter address, the Account name, and Contacts that match the
search terms are returned.
B. Enter the Account name, and the first and last names of all
related Contacts are returned.
C. Enter the first name and the Account name, and Contacts that
match the search terms are returned.
D. Enter the last name and the Account name, and Contacts that
match the search terms are returned.
Answer: C & D should be
correct
Question 4: Which two choices are available with email
attachment settings?
A. Always send files as attachments, up to 5MB.
B. Always send files as content delivery links.
C. Always send files as attachments, up to 3MB.
D. Always send files as attachments.
Answer: B & C should be
correct
Question 5: Which two Chatter Stream functionalities are
available in Lightning Experience?
A. Create up to 25 Chatter Streams in Lightning.
B. Create up to 25 entities per Chatter Stream.
C. Create up to 5 Chatter Streams in Lightning or Classic.
D. Create up to 5 Chatter Streams in Lightning.
Answer: B & D should be
correct
